Shipping

Free shipping on all orders over €100.

All our products are safely and quickly shipped with usually UPS or DHL. All European Union residents will incur sales tax as set by Swedish authorities or the EU country to which your delivery will be shipped.

Shipping, Processing & Delivery Times

Orders are processed Monday to Friday, 8AM to 3PM CEST, excluding major holidays, and are usually shipped 2-4 working days from when an order is placed.

Your order will ship from Sweden.

Delivery Times:

For orders within EU please allow a minimum of 3-5 working days until delivery from the date of shipping. For US the shipping times are a bit longer. For countries with an undeveloped or very expensive UPS/DHL infrastructure, we might need to use other shipping options to keep shipping costs at a reasonable level. If you want to know details we suggest you contact support@drkn.com before placing an order.

We are not responsible for any lost, stolen, or damaged packages. It is up to you to track your package and ensure you are there to receive it. Calling the transport company directly can complete claims should any problems arise. Processing times range between 5-10 business days.

Import duties and toll fees:

DRKN is not responsible for possible customs duty costs to some regions. This is a tariff or tax imposed on goods when transported across international borders, that means you are liable to pay any inbound duties and taxes which your local customs authority deems appropriate.

All applicable customs and import duties, fees, taxes are the responsibility of the customer. We ship packages both DDU and DDP. Packages shipped DDU will be subject to import fees upon collecting their package. For packages shipped DDP, duties and taxes are collected at the time of purchase, and no additional amount is owed upon final delivery.

Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.